We use cookies to improve your experience and analyse site traffic. If you order a DNA kit, your pet's genetic data will be processed by our certified lab partner. Privacy Policy ยท Terms of Use
Cleverpetz was built on a single belief: if we are honest with our customers, they will trust us for life. Every product decision, subscription design, and business practice flows from this foundation.
"We will never trick a customer into staying. We will earn it."
โ Cedric & Isabelle, Co-Founders
Six Pillars
These are not marketing statements. They are operational commitments โ each one backed by a specific, verifiable practice.
We publish every Certificate of Analysis (COA) for every batch of every product. Every ingredient is listed with its source, concentration, and third-party test result. We do not hide behind proprietary blends. What goes into your pet's body is your right to know.
Our Commitment
We chose the pay-per-product subscription model specifically because it gives customers complete control. We believe a customer who stays because they want to is worth infinitely more than one who stays because they cannot leave. Our subscriber dashboard gives you full control โ no phone calls, no waiting, no guilt.
Our Commitment
Every supplement recommendation is backed by peer-reviewed research on the specific genetic marker it targets. We follow FDA structure/function language strictly. We do not make disease claims. We do not exaggerate results. We tell you what the science says โ and nothing more.
Our Commitment
Our 92% gross margins are a result of manufacturing efficiency โ not overcharging. We price supplements at $22โ$45 (vs. $60โ$120 for comparable human-grade supplements) to make DNA-personalized wellness accessible to every pet owner, not just affluent ones. Subscribers receive a 15% discount โ and that discount is real, not inflated from an artificial 'original' price.
Our Commitment
Your pet's DNA is the most personal data we hold. We will never sell, license, or share genetic data with third parties โ not now, not if we are acquired, not ever. This commitment is written into our Terms of Service as a contractual obligation, not just a policy we can change quietly.
Our Commitment
We source ingredients from suppliers who meet our standards for sustainability, animal welfare, and labour practices. We pursue Leaping Bunny (cruelty-free) and Certified Vegan certifications not as marketing badges, but as accountability mechanisms that require annual audits. We are also pursuing Non-GMO Project Verification for all applicable formulas.
Our Commitment
Design Decisions
The pet supplement industry is full of dark patterns. We made a deliberate choice to reject every one of them โ even when it cost us short-term revenue.
Why Ethics Is Also Good Business
"We built Cleverpetz because we love animals and we were frustrated by an industry full of vague claims, hidden ingredients, and manipulative subscriptions. We decided to build the company we wished existed โ one that treats pet owners as intelligent adults who deserve the truth."
โ Cedric & Isabelle
Questions about our ethics commitments? We answer every email personally.
[email protected]